Data Protection Complaint Form

(For concerns about how we have handled your personal information)

Using this form is optional.

Download the form as a Word document

You can fill in this form on your computer, print it, or handwrite it. If you can’t open the Word file, you can still complete the form by hand on a printed copy, or by email/post/in person.

↓ Download the form (Word .docx, 18 KB)

1. Your Details

Full Name
Address
Telephone Number
Email Address
Preferred Contact Method	☐ Email ☐ Telephone ☐ Post

2. Your Connection to the Matter

How you are connected to the matter (e.g., client, former client, third party)

3. Details of Your Data Protection Complaint

a. What personal information is affected?

(Examples: contact details, identification documents, case information, financial information)

b. What happened, and when?

Please describe the events, including dates if known.

c. Why are you unhappy with how we handled your personal information?

d. What outcome are you seeking?

4. Supporting Information

Reference Numbers (if any)
Attachments Provided	☐ Yes ☐ No
If yes, please list

5. Identity Verification (If Required)

We may need to verify your identity before sharing information with you. We will not ask for more information than necessary and will not insist on ID where it would be unreasonable.

If we require ID, we will contact you.

6. Complaints Made on Behalf of a Child (If Applicable)

Child’s Name
Your Relationship to the Child
Does the child have capacity to understand the complaint?	☐ Yes ☐ No ☐ Unsure

7. Declaration

I confirm that the information provided is accurate to the best of my knowledge.

Signature
Date

How We Will Handle Your Complaint

We will acknowledge your complaint within 30 days.
We will investigate without undue delay.
We may contact you for clarification.
We will provide a written response including the outcome and your right to escalate to the ICO.

Submitting This Form

You may return this form by:

Email: info@mauriceandrewssolicitors.co.uk
Post: 182 Soho Hill, Birmingham, England, B19 1AG
In person: hand to your usual contact at the firm

See our Data Protection Complaints Procedure for full details on how we handle your complaint, your right to escalate to the ICO, and how we record complaint information.

See our Service Complaints Policy if your concern is about the legal services we provide (not how we handle your personal data).

THERE IS A DEFENCE FOR EVERY OFFENCE

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